Policies
Cancellation Policy
To maintain an efficient schedule and accommodate all our patients, we require at least 48 hour notice if you need to cancel or reschedule your appointment.
Failure to provide the required notice or not showing up for your appointment disrupts our ability to provide good care to you and our other patients. In such cases, a fee at a rate of $100 per 30 minutes of reserved appointment time will be charged. This fee is not covered by insurance and is the patient's responsibility.
Because we understand that unforeseen circumstances do happen, the first late cancellation is waived for established patients.
Consistent late cancellations or no-shows may result in potential discharge from our practice.
A $200 deposit is required to schedule the initial appointment. The deposit is applied to the cost of the appointment and is refundable with 48 hours notice prior to the scheduled appointment.
Refill Policy
To maintain highest standards of care and safety monitoring, refills of prescribed medications are contingent upon compliance with adequate follow up. Patients who have not been seen for over 6 months will not be prescribed refills and will be discharged from the practice.
Privacy Policy
All electronic communications utilized by Concierge Psychiatry are HIPAA compliant.
Information about patient care, diagnosis, treatment, etc will not be disclosed without the patient's consent. Exceptions to this include:
compliance with a court order
disclosure of relevant information in defense against a patient complaint or lawsuit
mandatory reporting to the state if there is concern that a child under 18 has been abused, abandoned, or neglected by a parent, legal custodian, caregiver, or any other person responsible for the child's welfare
if there is a clear and immediate danger of harm to a patient, to other individuals, or to society, information may be disclosed to take protective action, including communicating to the potential victim, and/or appropriate family member, and/or the appropriate emergency services
In the above cases, only the minimum necessary amount of information will be disclosed